Service Portal
Verify your order
Order Reference / Order Number / Contract Number

Got your order number? We’ll need it to look things up for you.

Postal code

We’ll need your Postal code to find your order.

Here you can easily submit a complaint or withdrawal for your order.

Verification is completed using an order reference (order, purchase, or contract number) and the postal code of the billing address.

If you are unable to verify yourself,
please send us an email at support@h4g-gmbh.de